"When you scan a QR code, you should see one of three messages:
- The code appearing in green, next to its Yeokens value with the message ""Code successfully scanned and banked"" (if it is valid and scanned correctly)
- The code appearing in red, next to a 0 Yeokens value with the ""Code already scanned and banked!"" (if you have already scanned the QR code).
- The code appearing in red, next to “invalid code” (this message will only appear if there has been a problem in printing the code)
If you see message #2, you will need to scan a QR code from a different pack to bank Yeokens.
If you see message #3, please type in the 14-letter code instead.
If this code is also invalid, please send an email to hello@yeovalley.co.uk with a photo of your pack and we will help you."